Meal Delivery

Our Current Monthly Menu

Meal Image

November menu
Community, Health, Hope

About Our Meals

The Truckee-North Tahoe Meals on Wheels program helps local seniors live independently at home as long as possible. Freshly prepared meals are delivered daily to seniors who have a medical need for nutritious meals. Our meals are freshly prepared in our kitchen under the leadership of Chef David Lutz.

Areas Of Service

Entire Truckee Community

Kings Beach, Tahoe City & West Shore (Placer County)

Incline Village & Crystal Bay

Seniors Eating Brunch

Eligibility Guidelines

Please call 530/550-7600 to confirm eligibility

  • Participants must be over age 60 years of age

  • The senior must be primarily home bound (leaves only for necessities) and without meal preparation assistance during the day

  • The senior must be lacking in two or more areas of Activities of Daily Living: bathing, toileting, dressing, eating, transferring, standing for lengthy periods

  • The senior may have respiratory problems or mobility issues

  • The senior may have had recent surgery or hospitalization

  • The senior may have cognitive or other mental impairment

  • The senior has a medical referral

  • The senior lives within the following service areas: Greater Truckee community; Squaw Valley/Alpine Meadows; Kings Beach; Tahoe City; Placer County of the West Shore; Incline Village and Crystal Bay

Congregate Dining Option

In addition to our Home Delivered Meals we offer a congregate dining opportunity on weekdays between 12:00 and 12:45 at the Truckee Donner Senior Apartments (10040 Estates Drive; Truckee). This lunch service is available to anyone and the diner does not need to meet any eligibility requirements. Those over 60 are asked to contribute $5 per meal. Those under 60 will be asked to pay $8 for their meal. The congregate diners follow the same menu as the Home Delivered Meals participants.

You can find our monthly menu here.

FAQs

What if I have dietary restrictions? What happens if you can’t deliver my meal? Is there a charge for my meal? How often do you deliver meals? What’s on the menu? How do I sign up for meal delivery?

What if I have dietary restrictions?

Our Home Delivery Meal Coordinator will work with you to try to accommodate your needs.

What happens if you can’t deliver my meal?

Sierra Senior Services delivers a meal in advance of a storm if there is a threatening system coming through the Sierras. Shelf stable food is also distributed several times a year for our participants to keep on hand for emergencies.

Is there a charge for my meal?

Meals on Wheels is a contribution program and participants contribute as they are able.  A contribution of $5 per meal is welcomed.

How often do you deliver meals?

We deliver meals Monday through Friday.  Weekend and holiday frozen meals are available for those interested and are delivered in advance of the weekend or holiday.

What’s on the menu?

You can find our monthly menu here.

How do I sign up for meal delivery?

Review the eligibility guidelines below, then call us at (530) 550-7600.

Meal Participant Feedback

At Sierra Senior Services, it is important that our seniors continue to find the meal program both satisfactory and helpful for them to age strong and live long! Our volunteers and staff are dedicated each day to provide quality food and reliable services.

If you have any concerns you would like to share with us, please write out your comments and return to our office or give to your volunteer driver. We will follow up to ensure both a timely response and recommended resolution. In addition, we welcome positive feedback regarding the meals, service delivery and benefits of the program. You may contact the agency’s Executive Director, Sharon Romack directly by calling 530-550-7600 or emailing sharon@sierraseniors.org. Here is the process we use for resolving issues that may come up:

STEP 1: Meal Participant Provides Comments and Concerns

Your comments should be as detailed as possible (including dates, meals and individuals). Comments should be written by you. If communication is received over the phone by Sierra Senior Services, a staff member will repeat the comments back to you for accuracy.

STEP 2: Response to the Meal Participant

You will be contacted within five business days. If a conversation about the incident or concern is done over the phone, this communication will be based upon the incident report. This step will be approved by the Executive Director.

STEP 3: Resolution

This step will clearly define a resolution of the reported incident or concern. The resolution will also reflect that you agree with the results. Final resolution will be reported to the Sierra Senior Services Board of Directors. Any incident or concern that indicates an unsatisfactory resolution may involve follow up action.

Feedback Form


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